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Thursday, February 28, 2008

Gold Certification from MSPA now on DVD

I have awesome news! You can now get Gold Certified without ever leaving your home. This is an amazing shopper. This certification qualifies you for shops only Gold Certified shoppers see. You also will get first sight at many shops. MSPA has just launched the Gold Certification DVD, allowing you to become Gold certified from the comfort of your home. This is the perfect opportunity to take your skills to the next level and increase your marketability among mystery shopping providers. It is widely known and accepted among Mystery Shopping companies that MSPA-certified shoppers are more reliable and produce better reports, so take the next step and achieve your MSPA Silver and Gold Certification.

Here is how:Silver Certification is a brief online program that you can complete at anytime. Visit to become Silver Certified. Once Silver Certified, you are eligible to become Gold Certified.

Gold Certification can be achieved through either a live workshop or the brand new Gold DVD. Gold DVD includes all the same content as the live workshops and nothing is left out! And the cost of the DVD is the same, $99. The networking at the workshops is still great. I do think that is worth it. I have met some awesome people from shopping and networking. Click the link above or visit to learn more about Gold DVD.

I have completed the Gold DVD. It is an informative tool. You will receive great tips to make you a better shopper. You will learn what information they are looking for in reports. I will be writing about great tips in the blog too.

Saturday, February 23, 2008

What Places Are Mystery Shopped?

One of the first questions people ask me is where do mystery shoppers go? Who do they shop? When you sign-up to shop you will start to see the offers come in. Due to confidentiality rules, I can't tell you the exact names of companies. I will reveal some of the industries that I have shopped. You can find what are you enjoy shopping the most. Most shoppers I know have a favorite type of shop they like to complete. Here are some of the places that are mystery shopped.

Restaurants(Fast food to fine dining)
Car test drives
Cell phones
Office Stores
Carpet Cleaning
Dry Cleaning
Oil Changes
Tax Preparer
Fitness Centers
Storage Units
New Home Sales
Retirement Homes
Funeral Homes
Doctor's offices
Dental offices
Day Cares
Private Schools
Convenience Stores

Sign-up with lots of companies, start completing shops, and start trying various industries! Post a comment for what your favorite type of shop is to complete!

Mystery Shoppers - Tips on how to be the best!

There are certain things that all of the best mystery shoppers do that are similiar. Do you want to be a shopper that shines? Do you want to be a shopper that schedulers want to give assignments to tomorrow. Here are the things that will make you shine as a shopper!

1. Follow all of your shop guidelines. (Read these carefully, before conducting a shop)
2. Be observant and show attention to detail.
3. Completing your assignments within the time frame provided.
4. Submit reports right away.(If a scheduler has to ask for your report this is not good)
5. Check your shop log and add any information an editor needs after your report has been submitted.
6. Submit any documentation needed as quickly as possible. This includes receipts, business cards, and more.
7. Submit concise and well written narratives. (You are not hired to give your opinion. You are hired to provide the facts.)
8. Always conduct yourself in a positive and professional manner
9. Be honest with your scheduler. If something comes up that you are unable to complete your shop. Email your scheduler right away. If you are able to complete it another day, let them know. They don't want to hear lies or excuses.
10. Always be ethical and trustworthy.
11. Be Flexible. If shops are rescheduled or moved, go with the flow. The scheduler is bound by the client. The more flexible you are the more people want to work with you.

Follow these eleven tips and you will become one of the best.
Shine Today!

Friday, February 22, 2008

MSPA What is this group you keep hearing about?

The MSPA is the BBB of mystery shopping. This is an awesome resource for shoppers and mystery shopping companies. You can chat with other shoppers, search the job board, and locate companies to shop with.

"The MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. With over 150 member companies worldwide, our diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services. Our member companies work with their clients to establish mechanisms to measure and improve levels of service." Quoted from MSPA.

You can read about upcoming certification and events too.

How do I get certified to be a mystery shopper?

You can go the MSPA website to get certified. The Mystery Shopping Providers Associations, offers certification for professional shoppers. You will be able to get silver certified this hour. The MSPA recognizes that mystery shopping is more than just a hobby. There are shoppers that are making a living at this fun and rewarding job.

Certification is a way of addressing shopper standardization and education . In response to this need, the MSPA has developed an on-line Silver Certification program and a more in-depth Gold Certificate program to be offered in person. There are hopes that there will be Gold programs available through DVD soon. To learn more about the MSPA Shopper Certification Programs for shoppers got to This is a great way to set yourself apart from the hundreds of thousand shoppers in the US. Companies will always give their best jobs to their best and brightest shoppers. Make sure you are one of them.

Mystery Shopping Certification -Is it worth it?

Schedulers use certifications as a tool to know which shoppers are serious. Yes, you can get shops without having it. It does bump you up the list of shoppers that have the same experience as you. I have spoken with several schedulers that have told me that certified shoppers are more reliable. They can count on them more often to complete their shops on time.

You can get Silver or Gold certification. You must get silver first. There is a small fee for this. You will learn about the industry and then take a test about the information that you just learned about. An individual code is given to each shopper. This code is to be entered on most shopping sites. It is a quick and easy way to put yourself up a notch with the schedulers.

Gold Certification is offered a few times a year through workshops. The workshops are a full day event. After the workshop, shoppers complete an online certification. There will be a new DVD Gold Certification coming out soon. Keep your eyes open for it. I will let you know. I also will post another blog on how to get certified.

This is a step that takes a day at the most. It may open doors for you that were closed before they could even be opened. You may get more shopping opportunities. Did you know that schedulers can email certified shoppers opportunities first? Don't miss out.

Thursday, February 21, 2008

Great site for Oil Change, Restaurant, Dry Cleaning, Car Wash mystery shops and more!

Here is a great site with lots of free oil change shops. You can also find dry cleaning shops here too. They have some audit available every month too. You never know what you will find when you search at

It only takes a minute to register. You can sign-up for free. You should never pay a fee to register with any site. Then, you can start receiving emails of open shops. You will see information for each shop. You can read about the shop requirements, pay, and location before applying. You can always check the job board for shops in your area. They add new shops daily.

Take a minute and you will start seeing available shops in your email before you know it.

Wednesday, February 20, 2008

Mystery Shopping jobs?

This is the question that I field most frequently from shoppers. How do I get more jobs? I am here to tell you the most effective strategy to get the most mystery shopping jobs you can.

The first thing you need to do is apply. You may tell me that you have applied to a few companies. What if those companies only have two shops a year in your area? Are you doing yourself justice. No. You need to apply to lots of different companies. One way to do that is to apply at as a new shopper. Through that site you will find out about lots of different companies that have shops in your area. You also can check back here. I will be compiling a list of reputable companies on this site. I recommend applying to as many companies as you can get your hands on.

Next, you need to start applying for shops. If you keep applying and don't get them, do not get discouraged. Shoppers are giving a rating based on their past performance. You will need to take the assignments at the bottom of the food chain first. Just keep applying for lots of shops in your area.

You get your first shop. The most important thing is to follow through. Do you know that over half of the mystery shoppers "flake" on their first assignment? Read your guidelines carefully. This is not brain surgery. It is mystery shopping. Be sure to follow directions. Then, enter your report in a timely fashion. Most companies require that you complete the report online within 24 hours of completing your shop. Next, submit any receipts or documentation needed. Finally, check back in your shop log to see if the editor has any questions or needs further information.

If you complete your shop as above, better and higher paying shops will be around the corner.

Tuesday, February 19, 2008

KSS International, Kern Scheduling- 50+ Companies at Once

Start by registering with KSS International, Inc. They are also known as Kern Scheduling. This is a scheduling company that is known as the premier recruiting and scheduling company. KSS schedules for over 60 different mystery shopping companies. They schedule tens of thousands of shops monthly. How do you find them. Go to

You can become a new shopper for them today. By signing up with them you will have access to shops from over 60 different companies.

Corporate Office
KSS International
PO Box 14094
Tucson, AZ 85732-4094

New shoppers can register at

I recommend allowing email notification for shops. You will start receiving emails with available shops. They have a job board that is updated on a regular basis.

How much money do Mystery Shoppers make?

I can't tell you about everyone, but I can tell you about me. I have made as little as $500 a month. The most I have made is over $3000 in one month. On top of those figures, I have received free lunches, hotel stays, valet parking, retail items, and more. How can you make that much? I would start by checking back here for lots of great mystery shopping tips. There are great things you can learn from an experienced shopper. I do know shoppers who only make $10 a year and others who make close to six figures. Will you get rich with this? No. Will you have fun? Yes. It make a great way to make extra money. Most shoppers I know have full-time jobs. This is something that they fit in around their schedules. I will list a few sites to get you started!

KSS International
Service Sleuths

I will post a new site in each one my postings! Check back often for more mystery shopping secrets!

Do people really make money as Mystery Shoppers?

Yes! I have been making my living as a mystery shopper for several years. It is a blast. It can be a nice part-time job if you wish. The best thing about it is that it is flexible. You can do as little or as much as you want. Some shoppers I know only do one shop per month. I know others who do hundreds. The best way to get shops is to register with lots of companies. How do you find them? I am here to help!